eNurse

Have a question? Our eNurseTM team is here to help 24 hours a day, 7 days a week. Whether you’re experiencing leaks for the first time, caring for a loved one with incontinence, or a veteran healthcare professional with questions, our team of licensed nurses can assist. Start a live chat, call 866-573-3776, or e-mail enurse@prevail.com

THE PREVAIL® ENURSE™ TEAM IS HERE FOR YOU 24/7​

Established in 2012, the Prevail® eNurseTM team is available to every customer around the clock to answer questions and provide clinical support for incontinence related needs. eNurse team members have extensive experience that enable them to lend their confidential, respectful, and personalized expertise at any time.

  • English, Spanish, & French Speaking
  • MDS Certified-AAPACN Members
  • Certified Wound Care Nurses
  • Certified Dementia Care Trainer
  • Certified Geriatric Nurses
  • Certified Case Manager
  • Infection Prevention Specialist

Contact the eNurse team today for any questions you may have or to set up personalized training sessions!

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LiveLink

Prevail® eNurseTM LiveLink™

eNurseTM LiveLink™ is a secure platform available 24/7 that allows face-to-face interactions between a Prevail eNurse and caregiver. LiveLink sessions have the ability to be scheduled or on-demand.

eNurse Educational Session

Prevail® eNurseTM Educational Sessions

Our clinical team offers live interactive virtual sessions, which include product demonstration and classroom series education, on a variety of clinical topics including CE accreditation sessions for licensed nurses and certified case managers (CCM).

 

eCare Product Utilization Program for Long Term Care

Our comprehensive incontinence product utilization program is specially designed to meet the unique needs and challenges faced by long term care facilities. eCare provides effective solutions to improve resident comfort, clinical efficiencies, and overall quality of care.

  
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